Call it an irresistible temptation to bring back a hotel souvenir, or blame sudden and uncontrollable bouts of kleptomania, the fact is that the percentage of those who have the habit of taking away a few souvenirs from their hotel room is not to be underestimated, and at least twenty percent of Italians who travel admit to having fallen at least once in these behaviors. With a particular fondness for linen, towels and bathrobes for this nationality.
But we know that the world is beautiful because it is different, so we’re full of nationalities attracted to magazines and books, such as the British, the Germans and the French, but also, as is the case of the Chinese, to the room furniture. One Chinese tourist out of three actually admits to stealing lamps, clocks and works of art in hotel rooms, according to data from a research conducted by Hotels.com, which assigns the award of more respectful and honest tourists to Danish travelers, with only 12% of tourists who admit to having fallen at least once into temptation.
While investigating the reasons of this worldwide craze is far from simple, it can be fun to learn that 35% of travelers globally, admits to not being able to resist from stuffing something forbidden in the suitcase, in some cases actually committing outright theft with great ease.As in the case of the insatiable traveler who at the Parkroyal Hotel of Kuala Lumpur has seen fit, instead of downing the bottles in the mini-bar – maybe filling them with water or tea to ensure that no one would notice – to get rid of the fridge itself, to the general surprise of the attendants of the hotel. Or like those three customers of a Starwood Hotel in the USA who snubbed the packs of mini-soap of their room to instead attempt the grand theft of the piano in the lobby.
Besides the long list of kettles, hairdryers and crockery, international chains report other unusual items among those stolen from their hotels, including a Christmas tree and a model of a Concorde jet.Not to mention the guy who has seen fit to take away the air conditioner from his hotel room, disassembling the unit directly from the wall.
But looking at the phenomenon from hoteliers’ point of view, what are the countermeasures? While the majority of the directors is willing to turn a blind eye to petty theft consumed to take away a souvenir of the stay, such as designer items, on the other hand someone has already thought of running for cover, using technology or listing the potentially more attractive pieces.A very clearly titled menu actually hangs in the rooms of the fanciful Australian chain QT, titled “Desire” and listing the most coveted objects, and their relative price.The 14 items in the list add more than $ 500 to the account of the suite, so you need to think twice before you make any disappear.
Three hotels in New York, Miami and Honolulu are even more aggressive as they rely on technology to tackle the phenomenon.A Miami company, the Linen Technology Tracking, has developed an RFID tag, featuring a chip which can resist to up to 300 washes, allowing to track the location of the hotel linen.This happensa also because, as confirmed by William Serbin, executive vice president of Linen Technology Tracking, “these thefts may be responsible for the missing, every month, of 5 to 20% of the total bedding linen.”
Even the writer must admit that he has fallen into temptation once, during a stay in Alto Adige. My case got heavier with a funny book by an Austrian illustrator, which had kept me company in some of the restive evenings, after the daytime walks. And you, are you ready to confess your worst misdeeds? Share with us in the comments …